Croosssell respects your privacy and is committed to protecting your personal information.

Information We Collect
When you visit our website, we automatically collect certain device information: browser version, IP address, time zone, cookie data, and details about how you navigate the site. When you place an order, we collect personal information such as your name, billing and shipping addresses, payment details, email address, and phone number. If you contact us for support, we may retain that correspondence.

How We Use Your Information
We use your data to:

  • Process and fulfill orders (payment, shipping, confirmations)
  • Communicate with you about your order, account, or service updates
  • Screen orders for potential fraud or risk
  • Improve our website and customer experience through analytics
  • Send promotional emails only if you have opted in

Information Sharing
We share your personal information only with trusted service providers that help us operate our business—payment processors, shipping carriers, and our website platform. We do not sell, rent, or trade your information with third parties for their own marketing purposes. We may also disclose information when required by law or to respond to legal requests.

E‑commerce Platform
We use Shopify as our e‑commerce platform. Shopify collects, stores, and processes your personal information on our behalf to facilitate your order and payment. You can review Shopify’s privacy practices in their Privacy Policy.

Cookies
We use cookies to enhance your browsing experience, remember preferences, and analyze site traffic. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings, but this may affect some functionality.

Your Rights (CCPA for California Residents)
If you are a California resident, you have the right to request access to the personal information we hold about you, ask for corrections, request deletion, or ask for a portable copy. To exercise these rights, contact us at info@croosssell.it.com. We will respond to verifiable requests within the timeframes required by law.

Data Retention
We retain your order information for our records unless you request deletion. You may ask us to delete your data at any time.

Children’s Privacy
Our website and products are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have, please contact us and we will delete it.

Do Not Track
We do not currently change our data collection practices in response to Do Not Track signals because there is no consistent industry standard.

Policy Changes
We may update this policy periodically to reflect operational, legal, or regulatory changes. Any updates will be posted on this page.

Contact for Privacy Questions
If you have privacy‑related questions or wish to make a complaint, please contact us at info@croosssell.it.com or write to:
4012 Serene Way, Lynnwood, WA 98087, United States.